Telltide is a receive-side monitoring tool that confirms if your customer email journeys (like order confirmations, welcome emails, or abandoned cart flows) are working as intended. It uses a wallet pass (Apple/Google Wallet) to alert you instantly when issues occur, ensuring you catch missed sends, late arrivals, or broken content before customers notice.
Key benefits include:
- Wallet pass alerts: Lives in your Apple/Google Wallet, silent when journeys are healthy, and flips red with lock screen notifications on failure (no app install or extra inbox needed).
- Receive-side monitoring: Confirms emails arrive in the inbox, on time, and without duplicates, checking for broken links, merge tags, and content integrity.
- Agent attribution: Tags sends from human teams vs. AI-built campaigns (Klaviyo Composer, Salesforce Agentforce, HubSpot Breeze) for quality control.
- Drift detection: Compares agent-built campaigns against your human baseline to catch quality regressions before customers experience issues.
- Multi-platform support: Works with Klaviyo, HubSpot, Braze, Shopify, Mailchimp, Salesforce Marketing Cloud, Sendgrid, and any email-sending platform.
Perfect for CRM and lifecycle teams owning customer-facing email, including ecommerce, SaaS, and teams using AI-driven CRM workflows to monitor critical email flows.
